Terms of 
Service
(Updated 7th Oct 2023)
These Terms of Service (referred to as "Terms") establish a legally binding agreement between Stvble Global ("we" or "us") and you, or the legal entity you represent ("you" or "your"). These Terms pertain to your use of Our Services, encompassing, but not limited to Stvble Global Remit and Stvble Global FX, and ancillary services accessible on the Site https://stvbleglobal.com ("the Site"). By accessing, using, or endorsing any Services, declarations, notifications, or pop-ups disseminated by Stvble Global or its affiliates through the website or any related services offered by Stvble Global or its affiliates (collectively, the 'Services'), you affirm that you have meticulously read, comprehended, and embraced all the terms and conditions outlined in this Terms of Service, referred to herein as 'the or these Terms' or 'Agreement,' in conjunction with our Privacy Policy. These Terms are pertinent to all individuals, users, and any other parties who access or use the Services. By continuing to access this website and any other of the Services contemplated here, you acknowledge and warrant that you are aware of the following:
Definitions
  1. Stvble Global Platform: This term encompasses https://stvbleglobal.com, web or mobile applications, applets, platforms, portals, and any other IT applications developed or to be developed in the future by Stvble Global. These applications are accessible to users online.
  2. Stvble Global: Stvble Global refers to any of the group of companies, including present or future parent and subsidiary corporations or other business entities under its umbrella. Stvble Global either owns, holds licenses for, operates, or provides various Services on the Stvble Global Platform. Throughout these Terms, "we," "our," or "us" refers to Stvble Global.
  3. Services: Services represent the diverse range of offerings provided to users by Stvble Global companies through the Stvble Global Platform. The specific service provider will be identified in the relevant legal agreements and terms and conditions governing the chosen service. Some of these Services may necessitate special licenses, registrations, or permissions, which are typically held by specific Stvble Global companies.
  4. Licensing Information: As of the current date, the following Stvble Global companies are in the process of obtaining regulatory approvals and specified licenses:
    1. Stvble Global Limited (Hong Kong), headquartered in Hong Kong, is currently in the process of obtaining a Money Services Operator (MSO) license from the Hong Kong Customs and Excise Department. The issuance of this MSO license will grant the company the authority to provide payment services in the capacity of a Money Service Operator, ensuring full compliance with regulatory requirements and legal standards in the provision of these financial services.
    2. Stvble Global Limited (Cyprus), a Cyprus-based company, is currently in the process of seeking regulatory approvals, specifically authorization as a payment institution from the Central Bank of Cyprus. Once granted, this payment license will bestow upon the company the necessary authority to offer payment services in the capacity of a payment institution, ensuring full compliance with regulatory requirements and legal standards for the provision of these financial services.
  5. Users: The term "Users" refers exclusively to legal entities. Stvble Global primarily offers its services to corporate clients, encompassing those entities that access, download, or utilize the Stvble Global Platform or Services. If there are pre-existing agreements for different entities, such as vendors, market makers, or others, these specific agreements will take precedence.
General Provisions
Supplementary Terms:
Due to the rapid development of Stvble Global Platform and/or Services, these Terms do not enumerate or cover all rights and obligations applicable to you or Stvble Global, and, thus, do not guarantee full alignment with needs arising from future development. Therefore, all other agreements entered into separately between you and Stvble Global are deemed supplementary terms that are an integral part of these Terms and shall have the same legal effect. Your use of Stvble Global Platform and/or Services is deemed your acceptance of the above-mentioned clause.
Amendments to Terms:
Stvble Global reserves the right, at our sole discretion, to modify any part of these Terms at any time. We will publish the updated version with a revised revision date, and your continued use of Stvble Global's services constitutes acceptance of the amended Terms and Conditions. Stvble Global encourages you to regularly review the Terms to maintain a clear understanding of the terms and conditions governing your access to and utilization of the Services, including the Privacy Policy, which is incorporated into these Terms. If you do not agree with any such changes, your only recourse is to discontinue your use of Stvble Global. We shall not be held liable to you or any third party for any losses incurred as a result of any modifications or amendments to these Terms.
Personal Data:
Your personal data will be treated with the utmost care, properly protected, and maintained in confidence. You acknowledge that Stvble Global has the right to collect, process, use, or disclose your personal data in accordance with the Terms (including the Cookie Policy and Privacy Policy), any additional legal agreements, or terms and conditions agreed between you and Stvble Global, or as required by applicable laws. Depending on the Stvble Global Platform and/or Stvble Global Services concerned, your personal data may be disclosed to the following third parties:
  1. Your transaction counterparty and any intermediaries involved in carrying out the transaction;
  2. Any Stvble Global’s companies, shareholders, partners, investors, directors, supervisors, senior managers, and employees of Stvble Global;
  3. Stvble Global's agents, contractors, suppliers, third-party service providers, and professional advisers engaged in the provision of Stvble Global Services or in connection with Stvble Global Platform. This may include parties contracted to provide audit, administrative, financial, research, operations, IT, and other services in areas such as telecommunications, information technology, payroll, information processing, training, legal, storage, archival, or any other services;
  4. Relevant government regulatory agencies or law enforcement agencies to comply with laws or regulations established by government authorities;
  5. Assignees of our rights and obligations;
  6. Banks, credit card companies, payment service providers, and their respective service providers;
  7. Individuals or entities with whom your consent has been determined by you or as specified in the applicable contract
We are committed to safeguarding your data privacy and adhere to strict compliance with applicable data protection laws and regulations. For a comprehensive understanding of how we manage your personal data, please consult our Privacy Policy.
Eligibility
Stvble Global exclusively engages in FX and payment activities with pre-approved counterparties, conducted on a proprietary basis. When you contact Stvble Global, whether directly or through this website and its associated Services, or when you express your intention to become an approved counterparty with Stvble Global, you are expressing your interest in establishing a counterparty trading relationship with Stvble Global. This relationship is specifically for the purpose of engaging in FX and payment activities in your capacity as a principal and on a proprietary basis. You undertake this action at your own discretion and assume all associated risks. You also acknowledge and confirm your understanding that your communications with Stvble Global and/or the initiation of the onboarding process on this website do not imply or indicate that you are an approved counterparty of Stvble Global or that any other form of relationship, trading or otherwise, with the Company exists. Your approval as a counterparty with Stvble Global is contingent upon the successful completion of all relevant Anti-Money Laundering/Know Your Customer (AML/KYC) checks and processing. You acknowledge that Stvble Global is not obligated to approve your application to become an approved counterparty or to establish any trading relationship with Stvble Global. All approvals are solely at the discretion of Stvble Global, and no explanations or justifications are required in the event of an unsuccessful application. Furthermore, Stvble Global reserves the right to deny you any aspect of the Services that it deems, in its sole and absolute discretion, to be incompatible with your investor profile. This website and the Services offered herein are intended for and made available exclusively to individuals and entities in jurisdictions where FX and payment activities are not legally prohibited.
Legal Compliance
You are solely responsible for ensuring your compliance with all relevant laws and regulations applicable to your use of our services. We do not assume any obligation to notify you of potential legal liabilities or violations arising from your use of our services, and we disclaim any liability for your failure to adhere to applicable laws and regulations.
By accessing and using the Stvble Global Platform and/or Stvble Global Services, you hereby represent and warrant that you are not listed on any trade embargoes or economic sanctions list, including but not limited to the lists maintained by the Office of Foreign Assets Control of the U.S. Department of the Treasury (the “OFAC”), or the denied persons or entity list of the U.S. Department of Commerce, and you are not subject to any sanctions lists issued by the UK, EU, or UN. In the event that you are subjected to any such sanctions, Stvble Global reserves the right to suspend its obligations under these Terms and/or any additional agreements or terms and conditions governing Stvble Global Services, and shall not be liable for any failure to perform resulting from such sanctions. Stvble Global retains the discretion to restrict or deny access to the Stvble Global Platform and/or Stvble Global Services in certain countries or regions as it deems necessary.
Restricted Activities
In conjunction with your use of Our Services, you are strictly prohibited from:
  1. Violating or assisting any party in violating any law, statute, ordinance, regulation, or rules established by any self-regulatory or similar organization to which you belong or are required to belong by using Our Services.
  2. Providing false, inaccurate, incomplete, or misleading information.
  3. Infringing upon the copyright, patent, trademark, or intellectual property rights of Stvble Global or any third party.
  4. Engaging in illegal activities, including but not limited to illegal gambling, money laundering, fraud, blackmail, extortion, data ransom, financing terrorism, other violent activities, or any prohibited market practices.
  5. Distributing unsolicited or unauthorized advertising, promotional materials, written media releases, public announcements, public disclosures, junk mail, spam, or chain letters.
  6. Taking any action that unreasonably or disproportionately burdens our infrastructure or negatively impacts, intercepts, or misappropriates any system, data, or information.
  7. Transmitting or uploading any material to Stvble Global that contains viruses, Trojan horses, worms, or any other harmful or deleterious programs.
  8. Transferring any rights granted to you under these Terms.
  9. Engaging in any other activity that, in our reasonable judgment, constitutes or may constitute market abuse. This includes fictitious transactions, wash trades, front-running, or any disorderly market conduct.
  10. Engaging in any behaviour that is illegal, violates these Terms, or is otherwise deemed unacceptable by Stvble Global in its sole discretion.
Content Uploading Guidelines
When using features to upload or interact with content on Stvble Global Platform and/or Stvble Global Services, adhere to these Terms.
  1. Compliance and Ownership
    Confirm that your contributions comply with our standards outlined in these Terms. You are responsible for indemnifying us for any breach, including losses or damages incurred. While you retain ownership of your content, you grant us permission to use, store, and copy it.
  2. Identity Disclosure and Moderation
    We may disclose your identity to third parties claiming rights violations due to your posted content. Additionally, we reserve the right to remove non-compliant posts based on our content standards.
  3. Data Protection and Security
    You are solely responsible for safeguarding and backing up the content you provide. Ensure your computer systems are protected from viruses and harmful material, as we disclaim liability for associated loss or damage.
  4. Content Restrictions
    Ensure the uploaded content does not include:
    1. Defamatory statements
    2. Obscenity, hate, or offensive material
    3. Promotion of illegal activities or violence
    4. Discrimination
    5. Violations of third-party legal obligations
    6. Threats, abuse, invasions of privacy
    7. Harassment
    8. Impersonation or misrepresentation
    9. Promotion of unlawful acts
When utilizing features for content upload or interaction on Stvble Global Platform and/or Stvble Global Services, strict adherence to our Terms is required. You must ensure that your contributions align with the prescribed standards, and in case of a breach, you are accountable for any resulting losses or damages. While you retain ownership of your content, you grant us permission for its use.
We maintain the right to disclose your identity if your content infringes upon others' rights or legal regulations, and we may remove non-compliant posts. It's important to note that we do not assume responsibility for viruses, and you are responsible for safeguarding your equipment against them. Any attempts at misuse, unauthorized access, or disruptive actions are strictly prohibited and will be reported to relevant authorities. Violation of these prohibitions will lead to the immediate termination of your access to Stvble Global Platform and/or Stvble Global Services."
User Responsibilities and Account Security
  1. You are responsible for safeguarding your login details used to access Stvble Global Platform. If you receive or choose a user identification code, password, or any other piece of information, tool, software, or device as part of our security procedures, you must treat this information as confidential and use it in accordance with any instructions provided by us. Do not disclose your login details to any third party.
  2. We retain the right to disable any user identification code or password, whether chosen by you or assigned by us, at any time if, in our reasonable judgment, you have failed to comply with any of the provisions outlined in these Terms or if we become aware that your login credentials may have been compromised.
  3. If you have reason to believe or suspect that someone other than you is aware of any of your login credentials, you must promptly notify us via the email provided in these Terms.
Disclaimer of Warranties
We do not provide any implied conditions, warranties, representations, or other terms for Stvble Global, Stvble Global Platform, and/or Stvble Global Services. All our offerings are provided "as is" to the fullest extent permitted by applicable law. We disclaim all other warranties, including but not limited to merchantability, fitness for a particular purpose, and usage in trade. We do not guarantee the accuracy, completeness, reliability, or freedom from errors or viruses in Stvble Global Platform and/or Stvble Global Services. Additionally, we reserve the right to change, suspend, or terminate the operation of any part of Stvble Global Platform or Stvble Global Service.
Limitation of Liability
  1. In no event shall Stvble Global and/or Stvble Global's affiliates, officers, directors, attorneys, employees, agents, or suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including, but not limited to:
    1. Stvble Global will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      1. the use of, or inability to use Stvble Global Platform and/or Stvble Global Services; or
      2. the use of or reliance on any content displayed on Stvble Global Platform.
    2. More specifically, Stvble Global will not be liable for any:
      1. loss of profits, sales, business, or revenue;
      2. business interruption;
      3. loss of anticipated savings;
      4. loss of business opportunity, goodwill, or reputation; or
      5. any indirect or consequential loss or damage.
  2. Stvble Global is not responsible for websites linked to Stvble Global Platform. In particular, if Stvble Global Platform contains links to other sites and resources provided by third parties, these links are for your information only. Such links should not be interpreted as our endorsement of those linked websites or the information you may obtain from them. We have no control over the content of those sites or resources.
  3. If you are dissatisfied with any part of Stvble Global Platform or Stvble Global Services, or with any provisions of these Terms, your sole and exclusive remedy is to discontinue using Stvble Global Platform and/or Stvble Global Service.
Indemnification
You agree to indemnify and hold harmless Stvble Global, its affiliates, contractors, licensors, and their respective directors, officers, employees, and agents against any claims, actions, proceedings, investigations, demands, suits, costs, expenses, and damages, including attorneys’ fees, fines, or penalties imposed by any regulatory authority. This indemnification applies to claims arising from your use of the Services, your violation of these Terms, or your infringement of any applicable law, regulation, or the rights of any third party during your use of the Service. Stvble Global has the sole discretion to control any legal action or proceeding and to determine whether to settle and the terms of such settlement.
Intellectual Property Rights
  1. Stvble Global is the exclusive owner or licensor of all intellectual property rights pertaining to Stvble Global Platform and the materials published therein. These rights are safeguarded by copyright laws and international treaties, and they are strictly reserved.
  2. You are expressly prohibited from utilizing these intellectual property rights without our explicit consent, except when utilizing the material directly for the intended purposes of Stvble Global Platform and/or Stvble Global Services, or as specifically authorized in writing by Stvble Global.
  3. You are required to refrain from making any modifications to physical or digital copies of materials that you have printed or downloaded. Furthermore, the use of illustrations, photographs, videos, audio sequences, or graphics separately from their accompanying text is strictly prohibited.
  4. Any commercial utilization of any part of the content hosted on Stvble Global Platform necessitates the acquisition of a valid license.
  5. In the event that you print, copy, or download any portion of Stvble Global Platform in contravention of these Terms, your right to access and use Stvble Global Platform will be promptly revoked, and you must, as determined by our discretion, either return or expunge any copies of the materials that you have generated.
No Professional Advice or Fiduciary Duties
Stvble Global exclusively functions as a payment service provider and does not undertake the roles of a broker, intermediary, agent, or financial advisor. Consequently, Stvble Global assumes no fiduciary obligations or responsibilities regarding any transactions conducted through our Services. It is crucial to comprehend that any communication or information disseminated by Stvble Global, including marketing materials, promotional content, or social media communications, should not be interpreted as investment advice, financial guidance, trading recommendations, or any form of advisory service. There exists no fiduciary relationship or obligation between you and Stvble Global concerning any transactions, decisions, or activities executed via Stvble Global Services. Stvble Global shall not be held liable for any decisions made by you in connection with Stvble Global Services.
Identity Verification
When registering for a Stvble Global account, you must provide essential personal information for identity verification. This information is vital to detect and prevent financial crimes like money laundering, fraud, and terrorist financing. We handle, use, and share this data in line with our Privacy Policy.
You grant us permission to retain your information for your account's duration plus an additional five (05) years after closure to comply with global data retention standards. We may conduct identity verification checks through third parties to safeguard against financial crimes.
These checks may include details such as Name, Email Address, Contact Information, Government Issued ID, and more. You are responsible for ensuring the accuracy of this information and promptly updating it if changes occur. Failure to do so may result in account termination. By creating a Stvble Global Account, you consent to these verification procedures and any necessary actions to prevent fraud or financial crimes, including disclosing your data to relevant agencies.
Suspension, Termination and Cancellation
You hereby acknowledge and consent to Stvble Global's authority to immediately suspend your account (including any accounts owned by related entities or affiliates), freeze or lock the assets held in all such accounts, and revoke your access to Stvble Global. Such actions may be taken for various reasons, including if Stvble Global has reasonable grounds to suspect that these accounts are in violation of these Terms, our Privacy Policy, or any applicable laws and regulations. You understand and agree that Stvble Global's aforementioned rights remain in effect even after the termination of any trading agreement or association between you and Stvble Global.
Furthermore, you agree that Stvble Global will not be held liable for any losses you may incur as a result of the permanent or temporary modification, suspension, or termination of your Stvble Global Account or access to any part of Stvble Global Services. Stvble Global reserves the right to retain and utilize transaction data and other information linked to these accounts. The account controls mentioned above may also be enacted in the following situations:
  1. When required by applicable law, regulation, court order, or any governing authority in any jurisdiction, according to Stvble Global's reasonable judgment.
  2. When deemed necessary by Stvble Global to protect its reputation.
  3. When there is reasonable suspicion of a breach of this Agreement.
  4. When unusual activity is detected within the account.
  5. When unauthorized access to the account is detected.
  6. When concerns arise about the accuracy of a transaction or the security of your Stvble Global Account, or if fraudulent or unauthorized usage of Stvble Global Services is suspected.
  7. When there are suspicions of money laundering, terrorist financing, fraud, or other financial crimes.
  8. When your Stvble Global Account is subject to pending litigation, investigation, or government proceedings, or when there is a perceived heightened risk of legal or regulatory non-compliance related to your Stvble Global Account activity.
  9. When you take actions that may circumvent our controls, such as opening multiple Stvble Global Accounts or abusing promotions offered by us from time to time.
  10. When a court order or directive from a regulatory or government authority necessitates such actions.
In the event of any of the above circumstances, Stvble Global retains the right to terminate your Stvble Global Account and your approved counterparty status, as well as permanently freeze (cancel) your account and approval status. Termination of Services by Stvble Global may occur in the following circumstances:
  1. If Stvble Global terminates Services to you.
  2. If the information provided by you is untruthful, inaccurate, outdated, or incomplete.
  3. When these Terms are amended, and you expressly state your unwillingness to accept the amended Terms.
  4. If you request the termination of Services.
  5. In any other circumstances where Stvble Global deems it necessary to terminate the services.
Should your Account be terminated, the Account and transactional information required for meeting data retention standards will be securely stored for at least 5 years. If Stvble Global places an administrative hold on some or all of your funds or Account, Stvble Global may continue such hold until the dispute is resolved, and evidence of resolution acceptable to Stvble Global is provided in a form deemed acceptable by Stvble Global. Stvble Global will not be involved in the dispute or its resolution, and you agree that Stvble Global will have no liability or responsibility for any such hold or for your inability to withdraw funds or execute orders during the period of the hold.
If we refuse to complete a transaction, suspend, restrict, or close your Stvble Global Account, or terminate your use of Stvble Global Services, we will provide you with notice of our actions and the reasons for refusal, suspension, or closure, unless it would be unlawful to do so. We will also provide you with a procedure for correcting any factual errors that led to the refusal, suspension, or closure. Once the reasons for refusal and/or suspension no longer exist, we will lift the suspension or complete the transaction as soon as reasonably practicable. However, we are not obligated to allow you to reinstate a transaction at the same price or on the same terms as the suspended, reversed, or cancelled transaction.
You acknowledge that our decision to take certain actions, including limiting access to, suspending, or closing your Stvble Global Account, may be based on confidential criteria essential for the purposes of our risk management and security protocols. You agree that we are under no obligation to disclose the details of our risk management and security procedures to you.
You further agree that Stvble Global will not be held responsible, and you will have no claim against Stvble Global, for any losses, actions, or claims of any kind or nature arising as a result of any steps, acts, inaction, or omission taken in accordance with this provision.
Data Protection
You acknowledge that we may process personal data related to you (if you are an individual) and personal data that you have provided or will provide to us in connection with this Agreement or the Stvble Global Services, including personal data concerning your employees and other associated individuals (if you are not an individual). We will handle this personal data in accordance with our Privacy Policy. Consequently, you confirm and warrant that:
  1. When disclosing personal data concerning individuals other than yourself, you have complied or will comply with all relevant data protection and data privacy laws. Additionally, the data you provide is accurate, current, and pertinent at the time of disclosure.
  2. Before sharing any such personal data with us, you have read and comprehended our Privacy Policy, which is accessible here: https://stvbleglobal.com/privacy-policy and, in the case of personal data related to individuals other than yourself, you have either provided them with a copy of the Privacy Policy or directed them to a webpage containing the Privacy Policy (as may be updated from time to time).
  3. If we issue you with an updated version of the Privacy Policy at any point, you will promptly review that notice and provide updated copies of the Privacy Policy to any individuals whose personal data you have shared with us, or direct them to a webpage containing the updated Privacy Policy.
Force Majeure
Stvble Global shall not be held liable for any failure or delay in performance resulting from extraordinary and unforeseeable circumstances beyond our control, including but not limited to governmental actions, acts of terrorism, natural disasters (such as earthquakes, fires, floods, or typhoons), wars, hacker attacks, computer virus intrusions, regulatory changes that render these Terms unlawful, acts of God, labour disruptions, delays or failures arising from issues with third-party systems or networks, mechanical breakdowns, data processing failures, or obligations imposed by other applicable laws or regulations. Such events, commonly referred to as "force majeure," may render the fulfilment of our obligations impossible despite our best efforts. Stvble Global will not be responsible for any resulting losses or damages, and we will endeavour to resume normal operations once these exceptional circumstances cease to affect our services.
Taxes
It is incumbent upon you to ascertain whether any taxes are applicable to your activities on Stvble Global, and you are responsible for gathering, reporting, and remitting the accurate taxes to the relevant tax authority. Stvble Global bears no responsibility for determining the tax implications of your transactions, nor for collecting, reporting, or remitting any taxes arising from said transactions.
Governing Law and Jurisdiction
These Terms, their subject matter, and their formation (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions. Both parties hereby mutually consent to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any disputes arising out of or related to these Terms.
Dispute Resolution
In the event of any dispute arising in connection with these Terms, either party, whether it be you or us, may initiate the dispute resolution procedures outlined in this section by providing written notice of the dispute, referred to as a "Dispute Notice."
Upon the issuance of a Dispute Notice by either party, both you and Stvble Global shall mutually commit to engaging in mediation and abiding by any terms agreed upon in reaching a settlement. Mediation must be initiated within a period of sixty (60) days from the date of the Dispute Notice. The selected mediator for this process should either hold the accreditation of an Associate or Principal Mediator from The Hong Kong International Arbitration Centre (HKIAC) or be an accredited mediator mutually agreed upon by both parties for the purpose of seeking a potential resolution to the dispute. Every reasonable effort should be made to arrive at a consensus on the choice of mediator. However, in cases where an agreement cannot be reached, the HKIAC shall appoint a mediator.
If, after the expiration of sixty (60) days from the Dispute Notice date, the dispute remains unresolved through mediation, either party, be it you or Stvble Global, may opt to escalate the dispute to arbitration. The arbitration process will be presided over by a sole arbitrator and administered by The Hong Kong International Arbitration Centre (HKIAC) in Hong Kong, following the Arbitration Rules currently in effect at the time. These rules are considered to be incorporated by reference into this section. The arbitration proceedings will be conducted in the English language.
However, notwithstanding the aforementioned procedures, Stvble Global retains the discretion to initiate legal proceedings against you in the Courts in Hong Kong for any legal actions necessary. In such a scenario, you hereby consent to irrevocably submit to the jurisdiction of the Hong Kong Courts for the proceedings.
Entire Agreement
Stvble Global’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by any court or arbitrator, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
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