This Privacy Policy governs how Stvble Global (referred to as "we,"
"us," or "our") collects, uses, processes, stores, and shares
information obtained from users of our website,
https://stvbleglobal.com
("Website"), to provide the services available through the Website (referred
to as "Services"). This Privacy Policy complies with the EU General Data
Protection Regulation (GDPR), the ePrivacy Directive, and The Data Protection
Act, aligning with other relevant legal regulations, as we operate within
the European Economic Area (EEA).
We highly value the privacy of all Website users and ensure that any
Personal Data we collect is treated confidentially and in accordance
with applicable laws and regulations. This Privacy Policy covers the
Website, Services, and products offered by Stvble Global, whether
accessed through the Website, mobile application, or through
correspondence with us (such as via email or messaging forms on the
Website).
By using the Website, our Services, and products, as well as by
contacting us, you provide your consent to abide by the terms of this
Privacy Policy. When creating an Account on the Platform and clicking
the confirm-checkbox, you explicitly consent to the terms of this
Privacy Policy and all data practices described within, including the
processing, storage, and usage of your Personal Data, as outlined in the
User Agreement. If you do not agree with this Privacy Policy, it is
advisable to refrain from using our Website, mobile application,
Services, or opening an Account. Note that this Privacy Policy is an
integral part of our Terms of Service.
For any inquiries or requests related to this Privacy Policy or your
Personal Data, please contact our Data Protection Officer at
[email protected].
The General Data Protection Regulation (GDPR) is a comprehensive EU law
governing privacy and data protection. It introduces more detailed
privacy safeguards within an organization's systems, requires nuanced
data protection agreements, and mandates consumer-friendly and
comprehensive disclosures regarding an organization's privacy and data
protection practices.
The GDPR is applicable to the processing of Personal Data, either fully
or partially through automated means, as well as the processing of
Personal Data by non-automated means, provided that the data either
belongs to a filing system or is intended to be part of one. In general,
GDPR requirements are applicable to all companies, institutions, and
organizations involved in the processing of Personal Data.
The General Data Protection Regulation (GDPR) is a legal framework
governing the processing of Personal Data by organizations. "Personal
Data" is broadly defined as any information related to an identified or
identifiable individual, encompassing not only basic identifiers like
names and email addresses but also sensitive categories such as racial
or ethnic origin, political opinions, and health data. "Processing"
refers to all operations on Personal Data, whether manual or automated,
including collection, storage, use, disclosure, and deletion. The GDPR
establishes strict privacy safeguards and obligations for entities
handling Personal Data, emphasizing the protection of individuals'
privacy and data rights.
The GDPR is a significant privacy and data protection law that applies
to organizations globally, not just those located within the European
Union (EU). This means that Stvble Global, in accordance with GDPR
requirements, may process personal data from individuals around the
world, including those in the EU, who use our services. We take data
protection seriously and are committed to ensuring that your personal
data is handled with the utmost care and in compliance with all
applicable laws and regulations.
Under the GDPR, personal data is broadly defined as any information
related to an identified or identifiable individual. It includes various
types of information, from basic details like names and email addresses
to more sensitive data such as health information or even IP addresses.
Additionally, certain categories of personal data, such as information
about one's race, religion, health, or criminal record, receive enhanced
protection.
The GDPR governs how we process your personal data and imposes strict
obligations to protect your privacy. By using our website and services,
you consent to our compliance with the GDPR and our commitment to
safeguarding your personal information. We value your trust and
encourage you to review our full Privacy Policy for a comprehensive
understanding of how we collect, use, and protect your data.
If you have any questions or requests regarding your personal data,
please don't hesitate to contact our Data Protection Officer at
[email protected]. Your
privacy matters to us, and we are here to assist you with any
privacy-related concerns you may have.
We aim to maintain complete transparency regarding the handling of your
Personal Data. As delineated in this Privacy Policy, our collection,
storage, and utilization of your Personal Data are governed by specific
purposes. We have meticulously outlined the categories of Personal Data
we may gather and provided comprehensive explanations for the reasons
and methodologies behind their use.
Furthermore, in the course of providing our services, we may enlist the
assistance of third-party software and tools offered by independent
service providers, herein referred to as "Service Providers." These
Service Providers may also collect Personal Data from our Users. The
protocols governing the acquisition, processing, storage, and
utilization of this Personal Data are stipulated in the respective
Privacy Policies of these Service Providers.
In our commitment to ensuring complete transparency, we have furnished
links to the privacy policies of select Service Providers for your
review:
Please note that this compilation of Service Providers is not exhaustive
and remains subject to potential changes and additions. Regardless of
any modifications, we encourage Users to readily access and review the
privacy policies of Service Providers that collaborate with Stvble
Global on their respective official websites.
Personal Data Provided During Registration:
When you register with us, you may provide the following personal information:
your contact details, including your name, address, email address, and telephone
number(s); and your identification details, such as your date of birth, gender,
and residential address.
Know Your Customer (KYC) Data: We may collect KYC information
from you, third parties, or publicly available sources. This data may include
details from your passport or another government-issued identity document,
such as document numbers and expiration dates, as well as your photograph.
Additionally, we may gather documents confirming the source of your funds
and the results of KYC or Politically Exposed Person (PEP) checks, including
information obtained from our suppliers.
Account-Related Personal Data: As part of your account setup,
you may provide us with certain personal information, including your chosen
password and your preferences related to your account and marketing.
Data Related to Service Usage: We collect data pertaining
to your use of our Services, including details of your orders, instructions,
and transactions conducted through your account(s). This includes information
about transfers to and from third-party banks or financial institutions,
payment card details, transaction amounts, origins or beneficiaries, and
timestamps. We may also collect data about the digital device you use to
access our Services, such as device type, operating system, screen resolution,
unique device identifiers, and mobile network system. This information may
also encompass your IP address, login times, and communication with us through
email, telephone, messaging, online chats, social media, or other channels.
We track whether you have interacted with links in electronic communications
from us and gather data on your responses to our surveys.
Third-Party Data: To facilitate your registration as a customer
or the provision of our Services, we may collect personal information from
third parties. This can include data related to payments to or from your
accounts, which may be provided by payment processing services, banks, card
schemes, and other financial service providers. We may also obtain data from
credit reference agencies or fraud prevention agencies.
Data Collected Through Website Usage: When you use our website,
whether or not you have registered for our Services, we automatically collect
certain data. This includes information about your device, such as its operating
system, unique identifiers, and mobile network details. We also capture hardware
and browser settings, as well as details about your visits to our website,
including the pages you view, visit duration, interactions with the page
(e.g., clicks and mouse-overs), methods of navigating away from our website,
and search engine terms you employ. Your IP address is also logged.
Data from Organizational Representatives: We may collect
personal data from individuals representing organizations, such as our corporate
customers and suppliers. This data typically includes names, roles, and contact
information for these individuals, along with any additional personal data
exchanged in correspondence with them.
We collect and process various types of Personal Data to ensure the
provision, functionality, security, and improvement of our Services, as
well as to meet regulatory requirements. Here's how we utilize different
categories of Personal Data:
Personal Data Provided During Registration: When you register
with us, we use this information to process your registration request, onboard
you as a customer, provide our products and Services, manage and administer
your account, and communicate with you regarding your account and our Services.
Additionally, we may use this data to send you personalized offers related
to our Services and products.
Know Your Customer (KYC) Data: KYC data is crucial for regulatory
compliance. We use this data to conduct regulatory checks, fulfill obligations
to our regulators, verify the authenticity of our customers, and prevent
and detect fraud, money laundering, and other criminal activities.
Account-Related Personal Data: Personal Data provided as
part of your account with us is primarily used for managing and administering
your account and communicating with you regarding it and our Services.
Data Related to Service Usage: Information related to your
use of our Services helps us manage and improve our systems. We may use this
data to verify your location and device to prevent fraud, enhance our Services
based on user behaviors and technical capabilities, address issues or concerns,
and monitor customer communications for quality and training purposes.
Data Collected from Third Parties: Personal Data obtained
from third parties is used to manage our Services and systems, as well as
to assist in preventing and detecting fraud.
Data from Website Usage: Information collected through your
use of our website is valuable for various purposes. It aids in developing
new Services, identifying website issues, monitoring website usage patterns,
and conducting statistical analysis and research to better understand customer
demographics and preferences.
Data from Individuals Representing Organizations: Personal
Data gathered from individuals representing organizations is utilized to
provide Services and products, establish business relationships and collaborations,
deliver marketing communications, improve existing Services, and obtain necessary
services for our business operations.
Our use of Personal Data is carried out in accordance with applicable
data protection regulations and is designed to enhance the quality of
our Services, protect against fraud, and improve user experiences.
As a user, you have several rights concerning the management of your
Personal Data, including the following:
Right to be informed: You have the right to be informed
about the collection and use of your Personal Data. This includes knowing
who is collecting and processing your data, the purposes for processing,
how long your data will be retained, and with whom it may be shared.
Right to Access:
You can request confirmation regarding whether your Personal Data are being
processed, along with details about the purposes of processing, the categories
of data collected, and the recipients with whom your data may be shared.
Right to Rectification: If your Personal Data are inaccurate
or incomplete, you have the right to request their rectification or completion.
Right to Erasure ("Right to be Forgotten"): You have the
right to request the deletion of your Personal Data when they are no longer
necessary for the purposes for which they were collected, or if there is
no other legal basis for their processing.
Right to Restriction of Processing: You can ask us to limit
the further processing of your Personal Data, allowing such processing only
with your separate consent in each case.
Right to Data Portability: You have the right to receive
your Personal Data in a structured, commonly used, and machine-readable format
and may transmit this data to another controller where technically feasible.
Right to Object: You can object to the processing of your
Personal Data at any time if there are no legitimate grounds for processing
that outweigh your interests, rights, and freedoms or if it is for the establishment,
exercise, or defense of legal claims.
Right to Withdraw Consent: You have the right to withdraw
your consent for the processing of your Personal Data at any time. You can
request us to cease accessing, storing, using, or otherwise processing your
data if you believe we lack the proper rights to do so.
Right to Non-Discrimination: We will not discriminate against
you for exercising your rights under applicable data protection laws.
To exercise any of these rights or seek further information, please
contact our Data Protection Officer at
[email protected]. We are committed to addressing your requests and inquiries promptly
and in accordance with applicable data protection regulations.
Kindly be advised that in the event you have provided explicit consent
for receiving marketing communications, you retain the right to withdraw
such consent at any juncture. Additionally, the option to unsubscribe
from our marketing communications is at your disposal. It is important
to note that periodic contact may be necessary for matters pertaining to
operational issues or compliance with the terms of our agreement. Please
be aware that these communications will not constitute marketing
endeavors; rather, they will be conducted under the umbrella of
legitimate interests, serving the purpose of addressing operational
requirements or fulfilling our contractual obligations to you.
We are obligated to collect specific categories of Personal Data in
order to fulfill our legal obligations related to anti-fraud, Anti-Money
Laundering/Countering Financing of Terrorism/Know Your Customer
requirements. Failure to provide this necessary Personal Data would
impede our ability to provide you with our Services. Furthermore, your
Personal Data may be processed when reasonably requested by a law
enforcement or regulatory authority, body, or agency, or in defense of a
legal claim. We will retain this Personal Data until such time as it is
no longer relevant to an ongoing investigation or dispute, ensuring its
storage until these matters are conclusively resolved.
We do not collect or store any information about children under 18.
Minors and children should not use our Website and Services. By using
our Website and Services, you represent that you have the legal capacity
to enter into a binding agreement.
We do not process any sensitive personal information, such as racial or
ethnic origin, political opinions, religious or philosophical beliefs,
or trade union membership, genetic data, biometric data, data concerning
health or data concerning a natural person's sex life or sexual
orientation.
We have implemented a comprehensive array of physical, technical, and
administrative security measures to uphold the confidentiality and
safeguard your Personal Data against potential risks such as loss,
theft, unauthorized access, misuse, alteration, destruction, and other
illicit activities by third parties. These security measures encompass
data encryption during transmission and storage, diversification of data
storage, rigorous physical access controls for both premises and files,
anonymization technology, diversification of data and assets, stringent
access restrictions limited to a select few individuals, employment of
multi-sign access tools, and adherence to confidentiality commitments.
Furthermore, we conduct regular reviews of our information security
policies and practices, making necessary enhancements to ensure ongoing
effectiveness and protection.
We do not engage in the sale, trade, or rental of our Users' Personal
Data to any third parties. However, in exceptional cases, we may
transmit specific Personal Data of Users, such as contact and
identification information, to third-party financial institutions. This
transfer is executed in accordance with the regulations and policies of
the respective financial institutions, primarily for User identification
and the provision of our Services. Users explicitly acknowledge and
grant consent for the transfer of their Personal Data to third parties
responsible for conducting KYC checks and fraud database assessments.
These third parties have undergone a thorough evaluation by us to ensure
compliance with personal data processing laws and our privacy policy. It
should be noted that for the purpose of delivering certain Services
related to Fiat money, we may share the "Know Your Customer" (KYC)
Personal Data and other pertinent data of our Users with third-party
financial institutions, as previously defined. By using our Services,
you explicitly provide us with consent for the transfer of such Know
Your Customer (KYC) Personal Data and other required data to these third
parties.
We retain your Personal Data solely for the durations necessary to
fulfil the various purposes outlined in this Privacy Policy, unless
longer retention periods are mandated or permissible by applicable law.
To ensure compliance with our legal and regulatory obligations and in
alignment with industry standards for data retention, you provide us
with consent and authorization to maintain records of such information
for the duration of your Account and an additional 5 (five) years
following the closure of your Account. Please note that we retain your
Personal Data in a depersonalized or aggregated format that does not
allow for personal identification. In cases where it aligns with our
legitimate business interests and is not prohibited by law, we may store
your personal data for durations exceeding legal requirements.
We may share certain Personal Data with our trusted business partners
who provide essential services such as cloud hosting, insurance,
analytics, research, and other functions that contribute to the delivery
of our Services to users. However, we strictly limit the amount of
Personal Data shared with these third parties to the minimum required
for the provision of their respective services. This information is
shared solely for the purpose of delivering Services to users and
enhancing the quality of these Services and related communications. We
do not share such information with third parties for their marketing
activities.
In compliance with the law, court orders, legal proceedings, or upon
receiving requests from government authorities, both within and outside
your country of residence, we may disclose your Personal Data.
Additionally, we may disclose your Personal Data if we believe that such
disclosure is essential or appropriate for reasons related to national
security, law enforcement, or other matters of significant public
concern. Furthermore, we reserve the right to disclose your Personal
Data if we determine that such disclosure is necessary to enforce Stvble
Global's User Agreement or to safeguard our operations and the interests
of our stakeholders.
We may transfer and store the Personal Data we collect in countries
outside the one in which the data was originally provided, including
countries outside the European Economic Area (EEA), the United Kingdom,
and Switzerland. It's important to note that these countries may not
have the same data protection laws as the one in which you initially
provided your data. However, when we transfer your Personal Data to
other countries, we will ensure the protection of your data as outlined
in this Privacy Policy, and we will adhere to applicable legal
requirements that provide sufficient safeguards for data transfers to
countries outside the EEA, the United Kingdom, and Switzerland.
If you are located in the EEA, the United Kingdom, or Switzerland, we
will only transfer your Personal Data if one of the following conditions
is met:
- The country receiving the Personal Data has received an adequacy
decision from the European Commission.
- We have implemented appropriate safeguards for the data transfer,
such as entering into EU standard contractual clauses with the
recipient and imposing additional safeguards, or the recipient has
established binding corporate rules that have been approved by a
supervisory authority in the EU, UK, or Switzerland.
We retain the right to make amendments to this Privacy Policy at our
discretion and without prior notice. These changes will become effective
as soon as the updated Policy is published on our website at
https://stvbleglobal.com/privacy-policy.
We recommend that you periodically review the Privacy Policy, especially
when revisions are made. By continuing to use our Website and Services
after any modifications have been posted, you signify your acceptance of
the revised Privacy Policy. We always provide the date of the last
update for your reference.